You will be required to update your password once a year as a security measure. When the time comes, you will see a prompt after you log in asking you to change your password.

During this process, it will ask you to verify your information such as your date of birth and it will require you to enter your current password.

If you do not recall your current password, you can bypass this page by returning to the login screen and clicking on "Forgot Password?" link where all you need to enter is your email address.

This will send an email to your inbox containing the password reset link. Sometimes it may show in your spam or junk folder, so please be sure to check there if you do not see it in your inbox.

If you have any further questions, please refer to our "Login Issues" article.